Hereby you find four major reasons to use our service.
Comfort: With No Luggage you don’t need to worry about your luggage, book with us and we take care of your luggage while you enjoy a day without it.
Security: Your luggage is controlled by a barcode and monitored via GPS. We use the same control system as banks use for the money sealed bags. Besides, your luggage is insured up to 3.000 euros.
Efficiency: We know how important your luggage is for you so our staff works with protocols that ensure the highest standards of quality and deadlines.
Economic: An affordable luxury for everyone, specially designed for smart travelers. Using our service you will not only enjoy the convenience of moving without luggage but avoid time and money to travel back to the hotel and / or apartment to collect them before going to the airport.
Look at the conditions of the offer you have, if any, and it will be applied automatically.
If you are part of a large family, you can benefit from a reduction in rates. This implies 5% for families of general category and 10% for special category.
To apply this discount, you have to activate the box on the reservation and attach documentation.
The day of the collection service you should show the documents confirming you are a member of a large family. Remember that the discount for large families never applies to services already performed.
You pay upon booking. If you book directly with No Luggage on our website or APP, you can pay using any credit or debit card (MasterCard, Maestro or VISA) and also through PAYPAL.
We do not store your payment information for your safety. We do not charge card expenses when booking. Payment methods may vary.
If you have requested the service from the city to the Airport if you are in a hotel, at the reception, we will pick it up within the scheduled time. If you are in an office or apartment, it will be picked up within the agreed time by a properly identified employee.
If you have requested the service from the Airport to the City Go please to the meeting point at the Airport terminal selected by you at the agreed time and slot. You will find maps of each meeting point in our website, and also each client will receive the service confirmation clearly detailed at the attached map. You will meet a properly identified employee.
If you have requested the service from the city to the airport - please go to the meeting point at the Airport Terminal selected by you and in the agreed time and slot. You will find maps of each meeting point in our website, and also each service confirmation is clearly detailed at the attached map. You will meet a properly identified employee.
If you requested the service from the airport to the city - if you are in a hotel, or at the reception, we will deliver it within the agreed schedule. If you are in an office or apartment, it will be delivered by a properly identified employee within the time frame requested by the client.
It is simple, contact us by sending an email to firstname.lastname@example.org or call +34 933 789 911. Someone from our staff will reply as soon as possible. Here are some reasons why you should be our partner; we believe that all operators in the tourism market should be associated to No Luggage. Offer your customers an added value. Enhance your travel experience, reducing the stress of airport transfer, and allowing them to make profit out of the lost traveling days.
Offer something that your competitors do not with maximum warranties. No fees, subscriptions or long-term commitments.
You earn money every time a reservation for one of its customers is generated, creating a flow of complementary revenues.
If you have not been able to find answers to your questions on our website (... sorry!) Please contact our Customer Service either via email or phone and we will reply as soon as possible.
Phone: +34 933 789 911
Real time GPS monitoring of your luggage - Real time tracking of your luggage