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The COMPANY, provided with NIF B-66234899 and headquarters in El Prat de Llobregat (Barcelona), c/ de la Selva, 18, provides the service of collection, carriage and delivery to the agreed destination of the baggage entrusted by the CLIENT.
By hiring the services of the COMPANY, you, as the CLIENT, are showing your acceptance to these terms and conditions being applied as of the moment that the COMPANY accepts the carriage of the baggage entrusted. These terms and conditions will apply to any document produced by the COMPANY'S systems and that will have the consideration of delivery note to all effects.
The CLIENT will pay in advance the amount shown in the current price list for the service contracted. The prices in the price list include VAT, in accordance with current legislation at all times.
The delivery of baggage the content of which is contrary to the law, ethics or good practices or the carriage of which is illegal in accordance with current legal regulations is prohibited, and the COMPANY is fully exempt of any liability as a consequence of the non-fulfilment on the part of the CLIENT of this prohibition.
The items that it is expressly prohibited for the baggage carried to contain include but are not limited to: jewels, metals or precious stones or objects that contain them; bank documents or drafts payable to the bearer, cash, lottery or similar, fragile objects, radioactive material, explosives, weapons, drugs and illegal narcotics, and, in general, hazardous goods.
The delivery of baggage that is not properly closed or that cannot be sealed by means of the placement of safety clamps will not be admitted. The delivery of plastic carrier bags or similar will not be admitted under any circumstances.
The liability for damage, loss, misplacement, deterioration, theft or robbery that the baggage and/or its content may undergo is limited under the terms set out in the Carriage of Goods by Land Contract Act 15/2009 and other applicable transport legislation. However, through its insurer, the COMPANY provides complementary cover in the event of damage, loss, misplacement, deterioration, theft or robbery that the baggage and/or its content may undergo, up to a maximum of € 3,000 (THREE THOUSAND EUROS) per package. In order for this cover to apply, the CLIENT must provide evidence of the real value of the baggage and/or its content.
The baggage will be delivered at the point indicated by the CLIENT from among those that are pre-established by the COMPANY.
In cases where it is impossible to make the delivery at the place initially indicated due to absence of a recipient there, the COMPANY will contact the CLIENT to reschedule the delivery.
In the event of the impossibility of contacting the CLIENT, the baggage will be returned to the COMPANY'S facilities. The CLIENT will not have the right to a refund of the carriage costs.
Should they be generated, all the costs that arise, including return to origin, deposit and subsequent deliveries, will be payable by the CLIENT.
The handwritten or digitised signature of the CLIENT, and its reproduction, will be sufficient evidence of the delivery, and the parties recognise an identical value in this signature as that of a traditional signature on paper.
The baggage will be taken to be abandoned if, three months as of the date of the first delivery attempt to the CLIENT, no instructions in this respect have been received.
In this case, the COMPANY may proceed with the disposal of the contents, placing the product on sale to cover the price and the carriage costs and the storage costs that may have been generated until that time. In the event that the value of the baggage is very low, the COMPANY may destroy it and lodge a claim with the CLIENT for the full amount of the monies owing for the carriage and storage.
In order to carry out the services, THE COMPANY may sub-contract collaborators, who will be in possession of the legal requirements that enable them to carry out this activity and have ample and sufficient knowledge to carry out the intended activity. THE COMPANY will do the training, monitoring and control over these collaborators. These collaborators will offer the same quality ratios as stipulated by THE COMPANY.
When the CLIENT signs the COMPANY'S delivery note for the baggage or clicks on the "ACCEPT" button on the form provided on the website, it will be understood that they are in agreement with and accept these "terms and conditions".
The COMPANY reserves the right not to carry the baggage or to suspend the carriage if already started in the event of non-fulfilment on the part of the CLIENT of the provisions of these terms and conditions.
In the event that the CLIENT requests the cancellation of the service, if no administrative action relating to it has been carried out, the COMPANY will refund the full amount paid by the CLIENT, except for the costs arising from the return.
The CLIENT expressly authorises the COMPANY to include the personal data provided in a file, where they will be computerised, and the COMPANY may use them to inform the CLIENT of new services offered. These personal data may be assigned to other companies in the sector with the same activity or to those with which it has a link. The CLIENT may revoke the consent provided and exercise their right of access, rectification, cancellation and opposition by means of writing to the COMPANY in El Prat de Llobregat (Barcelona), c/ de la Selva, 18, or on any of its telephone numbers or e-mail address: firstname.lastname@example.org. The COMPANY undertakes to treat the data confidentially and guarantees that the server on which they will be stored and treated features the necessary security measures to prevent their alteration, loss or unauthorised treatment or access.
The provisions of the Carriage of Goods by Land Contract Act 15/2009 , the general conditions of contracting issued by the Ministry of Public Works and other legal provisions in effect at all times will apply to the carriage service contracted. For any litigious questions that may arise in the application or interpretation of these conditions, both parties submit to the Courts and Tribunals of the city of Barcelona, expressly renouncing any other code of law that may correspond to them.